Boutique IT Support Business with 25+ Years of Trusted Service – North Shore Sydney
Positioned in the heart of Sydney’s affluent North Shore, this well-known and highly respected IT support business has built a boutique reputation for delivering personalised, top-tier tech solutions to discerning clients for over 25 years.
Unlike traditional corporate-style MSPs, this business offers tailored, relationship-driven IT support focused on individuals, families, home offices, and small but growing enterprises.
With an active client database of 600 loyal customers and more than 2000 low-activity clients , many of whom have relied on the business for over two decades, this is a rare opportunity to acquire a high-trust, high-retention customer base in a premium demographic area. The business maintains 100% five-star customer reviews and is synonymous with integrity, reliability, and hands-on service.
Key Highlights:
- Boutique, customer-centric approach – not a corporate MSP
- 25+ years of continuous operation and brand recognition across Sydney’s North Shore
- Long-term client relationships spanning 15 to 20+ years
- High-net-worth clientele including families, home businesses, and small enterprises
- Comprehensive services: computer setups, WiFi troubleshooting, virus removal, cybersecurity, data protection, and personalised consulting
- $60,000 in recent office upgrades with advanced diagnostic tools and triple-redundant internet
- Established office and repair centre located centrally in the customer area
- Growth-ready: expand into other high-income suburbs or scale with capital investment
- Franchise potential with a trusted brand and proven model
- Flexible acquisition options: purchase the whole business, client base only, or the brand
- Current owner with 40+ years’ experience willing to assist with a seamless transition
Whether you’re looking to grow your existing IT services with an instantly profitable customer base or invest in a stand-alone operation with strong expansion potential, this business offers a compelling pathway to success in a high-value market.
To learn more, contact Paul today!
Listing ID: NSW11634
Broker: Paul Harvell
Phone: +61 2 9899 1999 / +61 422 193 891
Email: [email protected]
Note that some details of the business for sale are confidential and disclosure is subject to completing a Confidentiality Agreement and the discretion of the vendor.
Stock photo images may be used to represent the business on an unidentified basis. Purchasers are required to make their own enquiries in order to verify the information provided.
Keywords: Home IT Support, Small Business IT, WiFi Setup, Virus Removal, Computer Help, Tech Assistance
Ref: NSW11634
